Werken met Klant!

Sommige uitdagingen vragen om expertise van onze partners. Door ons uitgebreide netwerk zijn wij in staat op te treden als intermediair op alle aangrenzende terreinen van customer service, workforce management en business performance management:

 

  • Customer Satisfaction (bv NPS, CES, KTO, CSAT)
  • Interim Management Operations
  • Customer Life Time Value
  • Recruitment
  • Customer Experience
  • Customer Excellence
  • Customer Intimicy
  • Customer Centricity
  • WFM Software
  • WFM Opleidingen
  • Customer Segmentation
  • Customer Relationship Management 
  • Voice Recognition
  • Qualitymonitoring
  • Selfservice
  • Workshops
  • Customer Recognition
  • Personal Coaching
  • Coaching Persoonlijke Effectiviteit
  • Empowerment Speeches
  • Customer Intimacy 
  • Teambuilding
  • Communicatie oplossingen
  • LEAN

Laat het Klant! weten als u op zoek bent naar de juiste interim teammanager, de juiste trafficer of een passende training.

 

 

Op het terrein van WFM werkt Klant! bij voorkeur met de producten en de mensen van CCmath: 

 

"Workforce Management implies matching the necessary amount of personnel with the clients' behavior - at the right moment, with relevant knowledge and skills. As well as being able to analyse this information. CCmath excells in specialised knowledge in the field of workforce management. We deliver Forecasting, Capacity Management, Planning & Scheduling software for use on site as well as in the Cloud. We also develop plug-ins to upgrade other leading WFM packages with analytics which allow for a more precise match in workforce demand."